Order Process

Placing Purchase Order by E-mail

Placing a purchase order (PO) by email is most preferred business model by our clients. Here is step by step process for placing purchase order by email-

  1. Client sends us requirement by an email – enquiry@synthinkchemicals.com or via website enquiry form
  2. SynThink sends quote with shipping / lead time and payment terms in 48hrs.
  3. Client sends purchase order by E-mail
  4. Synthink sends invoice (and CoA on request) by E-mail
  5. Client pays the payments as per invoice.
  6. SynThink delivers the material with data / report to the client.

NOTE: OUR EXISTING CLIENTS MAY REQUEST 30 DAY CREDIT PERIOD.


Process for Placing Online Orders

Online orders are accepted only for products with listed prices. Here is step by step process for online ordering from SynThink Research Chemicals website

  1. Client places an Online Order with payment.
  2. SynThink emails CoAs for confirmation.
  3. In case of enquiry client accepts of quote and sends a PURCHASE.
  4. We send data / report to the client.
  5. Once we get confirmation from client we raise the invoice and ship the material.
  6. Client need to pay according to terms and conditions given in proposal / quote.

NOTE: OUR EXISTING CLIENTS MAY REQUEST 30 DAY CREDIT PERIOD.


Process for ordering SynThink’s custom synthesis services

Here is step by step process for ordering pharmaceutical impurity standard using SynThink’s custom synthesis services

  1. Client sends us a custom synthesis requirement details by an email – enquiry@synthinkchemicals.com or website enquiry form
  2. If feasible, we send proposal with availability / lead time, quote and payment terms in 2-4 days.
  3. Client’s acceptance of proposal / quote.
  4. Custom synthesis of requested compounds starts at our R&D Lab. It may take 1-3 months. For longer project refer FTE model.
  5. Client will be informed periodically about the progress of the project.
  6. After completion of the project we send data / report to the client.
  7. Once we get confirmation from client we raise the invoice and ship the material.
  8. Client need to pay according to terms and conditions given in proposal / quote.

NOTE: OUR EXISTING CLIENTS NEEDS TO PAY ONLY AFTER SUCCESSFUL DELIVERY OF THE PROJECT / MATERIAL. (We may request advances)


FTE Projects

This model is most suitable for projects longer than 3 months. These projects are conducted under the terms of a proposal that delineates the level of effort required by experienced M.S. / Ph.D. scientists working full time on the project at the bench. These FTE (Full Time Equivalent) projects generally involve more complex or longer-term projects. Generally, the compounds being synthesized have not been described in any literature. Synthetic pathways to these compounds may need to be designed before being executed. This FTE approach allows our clients the flexibility to change goals and priorities on an immediate basis. FTE projects are generally invoiced monthly at a set FTE rate.